tap into limitless creativity

At NBD, we believe that good design should move people, inspire action and deliver tangible results. We know how to achieve all of this for you and your business, not just through our creative prowess or our decades of experience, but through our efficient business practices and a fool-proof process that will get your projects across the finish line and make waves in your industry.

Also, unlike the majority of our competitors, we offer complete medical and mental health benefits for all of our team members. We believe that healthy, happy, creatives are able to produce the best work for our clients.

We have personalized plans that fit your creative needs. The key to defining your plan is knowing the specifics on the amount of work required and understanding the types of services you'd like to access.
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If you need help with production, marketing design and some push on webflow, one of our retainer plans is the way to go. Our plans include presentations, ads, eBooks, whitepapers, event collateral and numerous additional design services.
 
For Branding, Web Redesign and Development, signing up for a fixed-scope plan would be best.

A Retainer plan gives you access to your creative team at NBD on a continuous basis. Leverage our creative expertise and organizational prowess to keep all your projects and campaigns on track throughout the year.
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A Fixed-scope plan is the best solution for your branding, web design, and web-development projects. These are projects that have a fixed scope and timeline, ensuring you launch your brand or web refresh at the right time. 
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At the end of your Fixed-scope project, you can choose to switch to a Retainer plan and continue to use our creatives to maintain your new-found momentum.

Our billing and invoicing practices are simple and straightforward. All NBD invoices - whether for a Retainer or Fixed-Scope Project - are delivered with Net 30 payment terms, to ensure our Clients have the proper time and breathing room to settle their bill.

For Retainer Plans - you'll receive your invoice on the 1st of each calendar month, for every month of active service(s). We can also provide a full invoice upfront (Quarterly or Annual) instead, if you'd prefer to settle the entire cost proactively.

If your Retainer contract begins in the middle of a month - your partial first month's cost will be prorated and included on the full initial invoice, scheduled to be delivered on the 1st of the following month.
For Fixed-Scope Projects, we will allow the full project cost to be split into phased payments as a courtesy to the Client. Each Project Phase invoice will be issued (30) calendar days after the previous, also with Net (30) payment terms - meaning the Client shall be responsible for settling the full invoice amount within (30) days of receipt.

If any invoice - Retainer or Project - becomes overdue by (15) days, all services and creative work must immediately halt until the outstanding invoice has been paid in full.
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All payments may be settled via electronic transfer or any major credit card provider. Be sure to read the Fee Terms on your final contract for more details.

After the initial onboarding call, this collaborative partnership will smoothly evolve into: weekly or bi-weekly meetings to stay aligned and maintain project momentum, all timelines and expectations to be proactively communicated by the Project Manager, and Monthly Success Calls to ensure a healthy ongoing partnership.

With NBD, you'll never again have to face the nightmares of tracking hours or capping deliverable volume. Simplify your life with unending support from your truly dedicated creative team.

Working with us is always easy, transparent and efficient. You will get access to your own Asana project, your own channel on our Slack so that you can communicate with our team in real time, and you will get regular Loom updates to get a complete picture of the status of your projects.
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We will present all design, branding, and web projects via Figma, so that you can see how your project is taking shape and so that you can follow our work. For copywriting, we will share Google Docs with you or we will share the new copy directly in the Figma design.
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We also offer weekly or biweekly follow-up calls to go through feedback on ongoing projects or to review upcoming briefs.

There are many ways to communicate with us and submit your feedback on deliverables. For copywriting, you’ll be able to comment directly in the Google Docs we share with you.

You can submit your feedback on design projects via Asana, Slack, and email directly to your project manager.

Every design project is different and has a unique set of requirements. Luckily, we work fast at NBD and we do everything we can to meet your deadlines. Your assigned project manager will communicate all design timelines with you in a timely manner so that you can plan your campaigns accordingly.

You can upgrade at any time, just let your project manager know! 
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If you need any other specialized service, make sure to reach out to your PM, who will guide you through the best solution available for you.
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If you wish to downgrade, you can do so upon the renewal of your contract (at the end of its active term). This action requires an account review meeting, taking place quarterly or annually depending on your contract.

We understand that things change - and so often out of  anyone's control. So our Retainer Plans are strategically designed to scale and flex as your creative needs evolve.

To expand services and upgrade to a higher plan - you're welcome to do so at anytime throughout the active contract term. Simply let your NBD Project Manager know, and the change will go into effect immediately - ensuring you have access to the creative talents you require!

At the conclusion of the active Agreement service term, you can downgrade your Retainer to a lower tier or cancel the contract entirely. We simply ask that you provide your PM with a (15) day advance written notice, and an opportunity for our team to provide an Account Review session The session will provide an opportunity to discuss the health of the partnership, gain your honest feedback, and align on any contract changes to be made.

We work hard to ensure that every team member at NBD meets your creative needs. Should you have a need to change designers, you can get in touch with your project manager and they will assess the situation and recommend the best solution for you.